By placing an order through the website you are using, in electronic form, you are deemed to have accepted the "Pre-Information Form" and the "Distance Sales Agreement" provided to you. Buyers are subject to the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product. Shipping costs, which include shipment expenses, will be borne by the Buyers (for orders below 1500 Turkish Liras). Each purchased product will be delivered to the person and/or organization at the address indicated by the Buyer within a legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract. The purchased product must be delivered in full and in accordance with the specified qualities in the order. If the sale of the purchased product becomes impossible, the Seller must notify the Buyer in writing within 3 days of becoming aware of this situation. The total price must be refunded to the Buyer within 14 days. 

NON-PAYMENT OF THE PURCHASED PRODUCT: 

If the Buyer fails to pay the purchase price of the product or cancels the payment through bank records, the Seller's obligation to deliver the product will cease. 

TRANSACTIONS MADE WITH UNAUTHORIZED USE OF CREDIT CARD: 

If it is determined that the payment made by the Buyer's credit card has been unjustly used by unauthorized persons after the product is delivered, and if the sold product price is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product to the Seller within 3 days, with the shipping costs borne by the SELLER. 

NON-DELIVERY OF THE PRODUCT WITH UNFORESEEN REASONS: 

If unforeseeable force majeure events occur, preventing the delivery of the product within the specified period, the situation will be notified to the Buyer. The Buyer may request the cancellation of the order, replacement of the product with a similar one, or postponement of the delivery until the obstacle is removed. If the Buyer has made the payment by credit card and cancels the order, the total price will be refunded to the bank within 14 days, but it may take 2-3 weeks for the bank to transfer the amount to the Buyer's account. 

OBLIGATION OF THE BUYER TO INSPECT THE PRODUCT: 

The Buyer will inspect the goods/services subject to the contract before receiving them and will not accept damaged or defective goods/services such as crushed, broken, torn packaging from the shipping company. The received goods/services will be deemed undamaged and intact. The Buyer must take care to protect the goods/services after delivery. If the right of withdrawal will be exercised, the goods/services should not be used. The invoice should also be returned with the product. 

RIGHT OF WITHDRAWAL: 

The Buyer may exercise the right of withdrawal from the contract by rejecting the goods without any legal or criminal liability, by notifying the Seller through the contact information below within 14 (fourteen) days from the delivery date to the Buyer or the person/organization at the designated address.

CONTACT INFORMATION TO NOTIFY THE SELLER OF THE WITHDRAWAL RIGHT: 

COMPANY NAME: ARDEN GİYİM VE TEKSTİL ANONİM ŞİRKETİ 

ADDRESS: CAFERAĞA MAH. MODA CAD. NO: 81/C KADIKÖY/İSTANBUL

E-MAIL: info@ardenarchive.com 

TEL: +90 216 346 67 83

RIGHT OF WITHDRAWAL: 

If the purchased item is a service, the withdrawal period begins from the date of signing the contract and lasts for 14 days. The right of withdrawal cannot be exercised for service contracts where the service has been started with the consumer's consent before the expiration of the withdrawal period. The expenses arising from the exercise of the right of withdrawal shall be borne by the Seller. To exercise the right of withdrawal, a written notification must be sent to the Seller by registered mail or email within 14 (fourteen) days, and the product must not have been used within the framework of the provisions regarding "Products Excluded from the Right of Withdrawal" stipulated in this agreement. 

USE OF RIGHT OF WITHDRAWAL: 

For the product delivered to a third party or the Buyer, the invoice of the product (if the product to be returned is invoiced to a company, it must be sent together with the return invoice issued by the company during the return. Order returns invoiced on behalf of companies cannot be completed if the RETURN INVOICE is not issued.) and the return form, the box and packaging of the products to be returned, and the standard accessories, if any, must be delivered complete and undamaged. 

RETURN CONDITIONS: 

The Seller is obliged to refund the total amount and provide the documents that put the Buyer under debt to the Buyer within a maximum of 10 days from the receipt of the withdrawal notification and to take back the goods within a period of 20 days. If there is a decrease in the value of the goods due to a reason arising from the Buyer's fault or if it becomes impossible to return the goods, the Buyer is obliged to compensate the Seller for the damages in proportion to their fault. However, the Buyer is not responsible for any changes or deterioration in the product or item that occur due to proper use during the withdrawal period. If the campaign limit amount set by the Seller is reduced due to the exercise of the right of withdrawal, the discount amount benefited within the scope of the campaign will be canceled. 

PRODUCTS THAT CANNOT BE RETURNED USING THE RIGHT OF WITHDRAWAL: 

Products such as underwear, swimwear bottoms, and items that are specifically prepared according to the Buyer's request or explicitly personal needs, which are not suitable for return once the packaging is opened by the Buyer for health and hygiene reasons, cannot be returned according to the Regulation. In addition, the exercise of the right of withdrawal for products that have been used with the consumer's consent before the expiration of the withdrawal period is not possible according to the Regulation. 

DEFAULT AND LEGAL CONSEQUENCES: 

If the Buyer makes payment transactions with a credit card and defaults, the Buyer acknowledges, declares, and undertakes to pay interest and be responsible to the bank in accordance with the credit card agreement between the cardholder and the bank. In this case, the relevant bank may resort to legal remedies, request the incurred expenses and attorney's fees from the Buyer, and in any case, if the Buyer defaults on the debt, the Buyer agrees to compensate the damages incurred by the Seller due to the delayed performance of the debt.